Support

For Support^*, please: Visit our Support Portal (Please note: At this point the Support Portal is only in the English language.)

By registering for and logging in to our support portal, you will have access to:

Case Management
Open a support case or live chat session with our technical assistance center
Knowledgebase
Find Solution to common questions
Product Downloads
Get the latest documentation and software updates for your Proxim products
Proxim TV
Watch short tutorials on how to setup, configure, and use your Proxim products

Case Management
Open a support case or live chat session with our technical assistance center

Knowledgebase
Find Solution to common questions

Product Downloads
Get the latest documentation and software updates for your Proxim products

Proxim TV
Watch short tutorials on how to setup, configure, and use your Proxim products

Call our Technical Assistance Center

USA and Canada Toll-Free:

+1 866-674-6626

International:

+1 408-383-7700

Business Hours:

Tier 1 / Tier 2 support: 24x7 live response
Tier 3 support: 8 a.m. to 5 p.m. M-F PST (UTC/GMT -7 hrs)

Proxim Wireless Security and Vulnerability Information

View our Security Vulnerability Policy
Register for Proxim Security Vulnerability Notifications

Warranty and Technical Support Policies

View our Warranty Policy
View our Technical Support Policy

ServPak Extended Services

Learn more about Extended Support Coverage for your Proxim Products

^*Please see our warranty and technical support policies above for full terms and conditions.